Client Success Story: From Financial Hardship to Homeowner in Lancaster, California

At New Era Debt Solutions, we are honored to help individuals and families regain control of their finances and rebuild their futures. One of our clients from Lancaster, California recently shared an inspiring success story about overcoming debt, improving credit, and ultimately becoming a homeowner. Stories like this remind us why we do what we do—helping people achieve real, lasting financial freedom.

Before sharing the client’s letter, here are the key details of their case:

Total creditors: 9
Total enrolled debt: $33,829
Enrollment date: May 2018
Escrow closed: June 2021
Debts settled: 9 (as of June 2026)
Lender: Cross Country Mortgage
Credit score at enrollment: 513
Loan amount: $388,000
Credit score at funding: 593

A letter from our client

“Dear New Era Debt Solutions,

I was struggling with my credit cards and wanted to buy a house—but how? I worried that consolidating my debts through a Debt Settlement program would ruin my credit and crush my dream.

After researching companies, I contacted New Era Debt Solutions in Camarillo, CA. They had an A+ BBB rating, no complaints, and had been in business since 1999. I read several reviews praising their transparency and professionalism, but I was still skeptical.

I filled out a form and received a call from Alex Viecco, the co‑founder. That surprised me. He explained everything clearly and even provided sample contracts before asking for personal information. He educated me about the program and warned me that my score would drop before improving.

I decided to enroll, and the entire New Era team was extremely helpful. About a year into the program, I had already seen progress. Even though I was still in the middle of the program, I decided to try buying a house.

I was referred to Cross Country Mortgage in Valencia, CA. Marcy listened, understood my situation, and wanted to help. She knew I was in a settlement program, but that wasn’t a dealbreaker. They simply wanted to ensure I could afford the home and continue getting out of debt. I provided everything quickly, including a letter from New Era.

After a fast escrow, we closed on our new home in early July! When people say you can’t achieve the American Dream while working through debt, I say: work with the right companies, do your part, and your dream can become reality.

Thank you, New Era Debt Solutions and Cross Country