See what our clients are saying reviews

News

5 Things to Do If Your Creditor Won’t Negotiate

image description

If you’re struggling with the burden of outstanding debt, you’re not alone. In 2015, studies found that the average American household carries about $130,922 in total debt. Over time, the responsibility for collecting outstanding debts may pass to a collection agency. Even under the Fair Debt Collection Practices act (PDF), you might find that these individuals can hound you – sending letters and calling between the hours of 8am and 9pm.

In some circumstances, you might be able to reduce the worries you’re managing by making a settlement offer to the collection agency. However, if your creditor refuses to negotiate, you might find yourself in a difficult position.

Following, we’ll cover five things that you can do if negotiation simply isn’t working.

  1. Accept It

Unfortunately for individuals dealing with debt, a creditor is under no obligation to negotiate a settlement, according to the Federal Trade Commission. The same rules apply to collection agencies. If your collection agency or creditor chooses to negotiate with you, they will be doing so at their own discretion, which also means that they’re within their rights to refuse your settlement offer and demand repayment of the debt in full.

In fact, many states allow for collection agencies to add fees and interest onto the original debt balance, and you’ll be responsible for paying this additional amount.

  1. Revise Your Offer

Despite the doom and gloom of the previous paragraph, it’s worth noting that most collection agencies will actually accept an offer for a debt settlement if they think the offer is reasonable. If your agency refuses your first offer, then you might simply need to revise the offer and suggest a more appealing number.

If, for instance, your first offer was for 50% of the complete debt amount, consider making a new offer at 60%. Although you’ll have more to pay than with your initial offer, it’s worth remembering that 60% is still less than 100%. That’s $40,000 saved on a $100,000 total balance.

  1. Speak to the Original Creditor

If you’re constantly hitting a wall attempting to negotiate with a debt collection agency, consider speaking to the original creditor. Keep in mind that this will only be possible if the debt belongs to the original creditor, and they have hired an agency to collect the debt from you on their behalf.

Inform the original creditor that you want to find a way to settle the debt, and ask if they’re willing to negotiate. The creditor may choose to accept your initial officer, negotiate a new amount, or refuse outright and refer you back to the collection agency.

  1. Remember the Facts

Unfortunately, when dealing with creditors it’s important to remember that they’re not interested in your life, or what happened to get you into the position you’re at today. The job of creditors and collectors alike is to take back the money that you owe using procedures within the boundaries of the law.

It’s your job to protect your own interests, while living up to your financial obligations. In other words, attempting to appeal to creditors with sad stories about what happened to you won’t help. Instead, focus on speaking to them in a language they’ll understand: dollars.

  1. Get Some Help

While it’s safe to say that you know the most about your debt and financial situation, there are experts out there who can help you to negotiate the terms of a settlement in a way that speaks to your creditors on a different level. A debt settlement agency can help you reconsider your options from a new angle, and may even offer solutions to your debt problems that you hadn’t considered.

What’s more, working with a debt settlement or relief company will also ensure that, if you reach an agreement with your creditors, negotiations are handled properly, with written agreements to ensure the payment terms have been laid out in full.

If you’re struggling to negotiate with creditors, or establish a debt payment plan that you can afford, contact our office for a free consultation.

Over $200,000,000 Debt Settled Since 1999!
New Era Debt Solutions BBB Business Review
Skip to Content top